Shipping & Delivery Policy
tinytrenz.com is committed to delivering your order in the fastest possible time frame while ensuring the highest quality packaging. All online paid orders are shipped on the next working day and are usually delivered within 2–5 working days from the date of dispatch. Cash on Delivery (COD) orders are first confirmed via call and then dispatched on the same or next working day.
We ship orders throughout the week, except on Sundays and public holidays, during normal working hours. To ensure your order reaches you safely and on time, we partner with reputed courier services such as BlueDart, Delhivery, Xpressbees, and DTDC.
How is the delivery charge calculated for multiple units?
- Free shipping on all prepaid orders.
- Rs. 50 is charged for cash on delivery orders.
- Relevant GST % is already added to your product total. Note that GST is only applicable for orders within India.
- For international shipping, please contact us at support@tinytrenz.com.
How long does it take for an order to arrive?
Express delivery is done for all online paid orders which is within 3 - 6 working days (major cities).
Orders placed before 2 pm are dispatched the same working day. Most orders are delivered within 3 to 6 working days from the dispatch date, however, note that no COD order is dispatched until it is confirmed on call.
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order, but for area falling into remote locations and the areas where delivery by couriers cannot be attempted the recipient might be asked to pick it up from the delivery centres.
Time frame for order from dispatch date:
- Delhi, Mumbai, Bangalore, Hyderabad, Chennai: 3-6 working days
- Rest of India: 5-7 working days.
COD Orders usually take 5-7 working days since a couple of extra days are required at the shipping company's end for processing.
What if I receive the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and reach out to our team at support@tinytrenz.com mentioning your Order ID or call us at Ph: +91- 70113 36108 (10 AM - 6 PM)
We will arrange for reverse pick up of the damaged product and ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.